Your goal is to verify and pass the good actors while providing barriers for the bad actors. All without your user having to pick up the phone for an expensive phone call (or worse yet, abandon the process).
Since ID Dataweb provides multiple methods for identity proofing using all three factors (what you have, what you are, what you know), ID Dataweb is able to design a workflow that doesn’t kick the user out of the process if they can’t pass a proofing challenge but instead steps them up to another method. There are very good reasons why users can’t pass a step (don’t have their ID on them, using their grandmother’s phone, etc) so you don’t want to stop them, you want to pass them. Many of our customers have a greater than 95% pass rate.