Why Patient Identity is Healthcare’s Next Big Security Challenge

Healthcare organizations have always been prime targets for cybercriminals. From small clinics to sprawling hospital networks, the industry’s reliance on data and interconnected systems continues to expand, creating a larger playground for malicious actors. Simultaneously, patients expect seamless digital experiences—akin to the convenience found in online banking or retail settings. In essence, healthcare leaders must […]
Identity Verification: Building Zero-Trust Solutions to Defend Critical Systems

July 15th, 2024 By Mouhamad Mbacke There once was a time when a username and password were the gold standard for online identity security. But as identity-related threats have become more sophisticated, so have identity verification methods. Be it knowledge-based authentication, multi-factor authentication, or biometric authentication, many new identification standards have been adopted to stay […]
Fraud’s Achilles Heel: The Contact Center

Gartner has labeled the contact center as Fraud’s Achilles Heel. Fraudsters look to exploit the weakest link in an organization’s security policy. And, according to our partner, Pindrop, almost 2% of all calls into a contact center are spoofed! That sounds like the sort of weak link that fraudsters attack. From our own customers, we […]