Stale credentials, outdated phone numbers, and orphaned accounts may be unglamorous, but they routinely undermine otherwise robust identity fraud and security defenses. Read more about the role of data hygiene in identity security.
Identity verification typically sits directly before the most critical moment in a digital transaction — checkout or account creation. Resilience at both the infrastructure and service level are therefore essential to prevent abandonment.
Decentralized identity models have emerged as a potential solution that balances user privacy with businesses’ digital identity proofing needs. While adoption remains limited, their ability to protect personal data while enabling universal identity proofing makes them an appealing path forward. The question is whether decentralized identity is truly the future of digital identity proofing, and if so, what has slowed its adoption.
Frequent flyer miles and hotel rewards are increasingly attractive targets for cybercrime. Solving this isn’t as simple as enforcing stricter access controls across the board. Enterprises must minimize friction for legitimate travelers while selectively tightening access when fraud is suspected.
Modern enterprises, have invested in firewalls, encryption, and authentication. Yet call centers often remain a soft target. Agents have the authority to reset passwords and MFA. In modern account takeover (ATO) chains, identity—not credentials or firewalls—is the frontline.
Every October, Cybersecurity Awareness Month reminds leaders to take stock of the evolving threat landscape. In 2025, one trend is undeniable: identity is the frontline.
Call center procedures designed for customer convenience can be exploited by attackers to circumvent MFA and other guardrails. Here's how identity-threat detection and risk mitigation secures the call center.
High-profile events in recent years have seen tickets sell out within seconds, leaving most fans empty-handed. This guide examines scalping operations ad how multi-signal, layered identity threat detection can restore access to legitimate buyers.
As part of a broader federal effort, CISA released a playbook that gives agencies a clear roadmap for rolling out phishing-resistant MFA. Here's what private sector enterprises can learn from it.
Scattered Spider does not begin with malware. It begins with a phone call. Their pattern is clear: find a support channel under deadline pressure, sound helpful, and request a credential reset that hands the keys to the attacker.