Case Studies

Uncovering and Stopping a Coordinated Identity-Based Attack at Enterprise Scale

case-study-03-insurance-coordinated-identity-attack
Customer-Stories_Icon_Industry_Insurance

Industry

Insurance
CaseStudy_Icon_Company Size

Company Size

45,000+ employees
CaseStudy_Icon_Region

Region

Global
The Challenge

Detect and stop a sophisticated, coordinated identity fraud campaign—without disrupting legitimate users or slowing critical business processes.

The Impact

Attackers exploited gaps in identity verification policies, using:

  • Repeated registrations with mismatched phone numbers and emails
  • High-velocity attempts from shared devices
  • Synthetic identities and non-standard communication channels

Existing controls flagged risk signals but lacked the adaptive enforcement needed to stop the attack in real time.

The Benefits

Attackers exploited gaps in identity verification policies, using

  • Block 100% of fraudulent attempts within days

  • Impact <1% of legitimate users, maintaining ~99% pass rates

  • Rapid deployment of no-code policy updates

  • Establish real-time visibility into attacker behavior and tactics

  • Strengthen long-term identity fraud defenses and resilience

Solutions_Icon_What to expect_The ultimate identity fraud-fighting solution
ID Dataweb helps organizations deliver real-time identity threat detection with less friction and greater confidence.

Case Studies