Stale credentials, outdated phone numbers, and orphaned accounts may be unglamorous, but they routinely undermine otherwise robust identity fraud and security defenses. Read more about the role of data hygiene in identity security.
Phishing has always been a numbers game, but artificial intelligence (AI) is changing the rules. Fraudsters now use AI to craft more convincing and human-like scams at scale.
Attackers thrive on predictability. When every customer encounters the same authentication flow, a fraudster who defeats it once can repeat the attack at scale. What is needed is an approach that dynamically adjusts defenses based on risk.
Unlike traditional robocalls, AI-generated voices sound natural. This guide explores how AI voice fraud exploits conventional call center security and how a multi-layered identity verification strategy can stop it.
Telecom fraud has become a major vector for identity-based attacks. Businesses treat phone numbers as unique identifiers, however, this approach fails to account for telecom based fraud.
Modern enterprises, have invested in firewalls, encryption, and authentication. Yet call centers often remain a soft target. Agents have the authority to reset passwords and MFA. In modern account takeover (ATO) chains, identity—not credentials or firewalls—is the frontline.
Artificial intelligence has unleashed a new wave of threats for enterprise cybersecurity teams. This article explores how adaptive authentication – particularly risk-based, step-up authentication – provides an effective countermeasure to AI-driven fraud.
Call center procedures designed for customer convenience can be exploited by attackers to circumvent MFA and other guardrails. Here's how identity-threat detection and risk mitigation secures the call center.
Document verification is a preventative control that mitigates account opening fraud. This guide will examine how it works, and explain how layered threat signals enhance document verification technologies.
High-profile events in recent years have seen tickets sell out within seconds, leaving most fans empty-handed. This guide examines scalping operations ad how multi-signal, layered identity threat detection can restore access to legitimate buyers.