Case Studies
Protecting Loyalty Accounts While Ensuring Friction-Less User Experiences
Industry
Travel & Hospitality
Company Size
150,000+ employees
Region
Global
The Challenge
Secure high-volume, public-facing systems while maintaining seamless customer experiences.
The Impact
- Credential stuffing, phishing, and insider threats
- Loyalty fraud and payment fraud impacting revenue
- Fragmented identity systems across touchpoints
- Increasing sophistication of automated attacks
The Benefits
By leveraging the ID Dataweb platform, the airline was able to
-
Layer identity risk orchestration across all touchpoints
-
Gather real-time risk signals and enforce adaptive step-up authentication
-
Reduce identity fraud losses and improve customer experience
-
Unify visibility and deliver compliance-ready audit trails
ID Dataweb helps organizations deliver real-time identity threat detection with less friction and greater confidence.
Case Studies
